GDPR Compliance

Overview

hollow-node is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we comply with these regulations and the rights you have regarding your personal information.

Data Controller

hollow-node acts as the data controller for personal information collected through our website and services. We determine how and why your data is processed.

Contact details:
Email: [email protected]
Address: 47 Greenfield Lane, Bristol, BS8 2TN, United Kingdom

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so:

• Consent: You have given clear permission for processing your data for specific purposes
• Contract: Processing is necessary to fulfill a service contract with you
• Legal obligation: Processing is required to comply with the law
• Legitimate interests: Processing is necessary for our legitimate business interests, provided this does not override your rights

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Be Informed

You have the right to know how we collect and use your personal data. This information is provided in our Privacy Policy and this GDPR page.

Right of Access

You can request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to have it corrected. Contact us to update your information.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, such as when:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You can request that we limit how we use your data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. Please include:

• Your full name and contact information
• Details of your request
• Proof of identity if required

We will respond to your request within one month. In complex cases, this may be extended by up to two additional months, and we will inform you of any delay.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Staff training on data protection

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the appropriate supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

We primarily process data within the United Kingdom. If data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Complaints

If you believe we have not handled your data in accordance with GDPR, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

Updates to This Information

We may update this GDPR compliance information periodically to reflect changes in our practices or legal requirements. Please review this page regularly.